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Shipping & Returns





The manufacturer, Logic Mark, warrants the Guardian Alert for 1 year. (See operating instructions booklet enclosed) If unit is damaged, not in working order or missing parts, follow instructions on page 15 and send the product to Logic Mark. All repairs or questions about the product must be directed to Logic Mark by phone at (703) 934-7934, 9 am to 5 pm Monday through Friday or in writing to 14821 Arkansas Street Woodbridge, VA 22191.


If, for any reason, you are not satisfied with the product or its function, you may return it, within 30 days of receipt, to Prime Care for a refund. Shipping must be prepaid and unit returned to:

Prime Care
240 Merrick Road
Lynbrook, NY 11563
  1. All components of the product must be returned in its original box and not physically damaged.
  2. Contact the company to get a return form, which must be completed and returned with the product.
  3. A refund will be sent to you, as a credit to the original credit card, which the product was charged, minus a 20% restocking fee and applicable charges for missing or damaged components.
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